Frequently Asked Questions

Frequently asked questions

I don’t see my gun model listed?

Good question! Don’t see your model listed, send us a message or contact us a upperhandholsters@gmail.com and we will do our best to accommodate your needs.

My gun model is available for outside the waistband but not inside the waistband, why?

We are currently developing new holster styles and making modifications to our inside the waistband holsters, what works for one gun doesn’t work for another. We intend to only sell holsters that work well and have been tested. Due to this we have made the decision to not make inside the waistband holsters for larger guns until we find something that works well and is comfortable. We are currently developing some new ideas and seem to be making progress.

I don’t like my holster, I want my money back!?

Don’t like our holsters, that is fine we offer a 30 day money back guarantee. If you don’t like it, send it back and we will refund your money. If you feel there is an area we can improve we are always open to suggestions to make our holsters better.

Do you guys offer a police discount or military discount?

Yes we do! We are currently offering a 15 percent off to any first responders and military members. This does include the often forgotten dispatchers as well. Send us a photo of your credentials with any sensitive information blacked out or a photo of yourself in uniform to upperhandholsters@gmail.com and we will supply you with a discount code.

Do you guys charge extra for colored Kydex or for Carbon Fiber patterns?

No we do not! Colors cost us a slight bit more, and carbon fiber pattern a bit more then that, however do not feel the cost is so great it should be reflected as a difference in the overall price.

Do you guys make holsters for lighted weapons?

Right now we are not making holsters for lighted weapons, this is something we plan to work on in the future.

Do you guys make duty holsters or a level 2 holster?

We currently do not make any level 2 holsters or duty holsters for firearms. After research and testing a variety of level 2 holsters we recommend Law Enforcement and Security Officers invest in a quality level 2 holster from reputable company’s like Safariland for on duty use.

Do you make holsters for things other then guns?

Yes we do, we make magazine holders, and are working on making radio holders and hand cuff holders as well. We additionally are in the works of making a holster for Taser’s X 26.

What thickness of Kydex do you use?

For our OWB pancake holsters we use .080 Kydex for the back of each holster to provide a rigid base layer and we use .060 Kydex on the front to provide a thinner layer that shows more definition of the gun and offer better overall retention.

For our inside the waist band holsters we use the thin .060 Kydex we have found this is still thick enough to provide enough retention for the gun but thin enough to make concealment easier and more comfortable.

Do your holsters have adjustable retention?

Yes! All of our holsters are designed so the retention can adjusted. That being said before each gun leaves our shop it is tested for retention our test our fairly simple we hold the holster with a empty gun loaded with a weighted magazine in it upside down. We shake the holster and if the gun falls out we tighten the retention and repeat the process. After this we place the holster on our belt and perform a few draw strokes, each draw should allow the gun to be removed from the holster with a firm quick draw.

If you find your retention is too tight, wipe the inside the holster down with some gun oil. If it’s too loose, tighten the screw below the trigger guard.